Administrative Support


Administrative Assistant (Holland and Grand Rapids)

Part Time - 20 hours

Please send inquiries to: [email protected], Subject Line: Administrative Assistant Position.  No calls please.


Provides support with the daily activities of the office including filing, appointment scheduling, registration, and other day to day duties.

Supervisory Responsibility:  

This job has no supervisory responsibilities and reports to the office manager. 

Administrative Assistant Job Responsibilities:

  • Provides administrative support to ensure efficient operation of office.
  • Answers phone calls, schedules clients, collects copays, and supports clients.
  • Carries out administrative duties such as filing, scanning, faxing, shredding, etc.
  • Exhibits polite and professional communication via phone, e-mail, and mail.
  • Supports team by performing tasks related to organization and strong communication.
  • Ensures operation of equipment and notifying Office Manager of needs.
  • Provides information by answering questions and requests of clients and staff.
  • Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies through Office Manager.
  • Contributes to team effort by accomplishing related results as needed.
  • Assist with light cleaning of common areas as needed. 

Other administrative duties as needed 

  • Back up for phones and Intake Coordinator duties.
  • Maintain an awareness of services offered, cost, availability of therapist, knowledge of in-house and outside resources/referrals.
  • Contribute to team effort by accomplishing other tasks and duties as needed.
  • Place and remove garbage and recycling container from street at as needed.
  • Cover other administrative staff for vacations and PTO.
  • Special projects or presentations as needed.
  • Take initiative when appropriate and demonstrate excellent problem-solving skill.


Skills and Qualifications

The Administrative Assistant will be a health care professional (preferred) with soft skills and technical abilities to handle the day-to-day elements of mental health office.  This individual must be bilingual, Spanish/English.

Education and/or Experience

High school diploma. 1-2 years experience preferred but not required.

Certificates, Licenses, Registrations

Current driver's license and no criminal background or arrest record.

Other Skills and Abilities

  • Crucial – Ability to keep information confidential.  In addition, relationships and friendships cannot be formed with clients in social media settings or in any other manner.
  • Typing skills, Nitro Pro, Microsoft (Excel, Power Point, Word, Publisher), Adobe Acrobat (Pro DC, Reader). Use of Therapy Appointment contact management scheduling and billing system.
  • Ability to speak fluent Spanish.
  • Patience with demanding clients as well as with children.
  • Ability to work individually and as part of a team.
  • Cross train to be able to perform other administrative duties.

 Work Environment

  • The noise level in the work environment is quiet.

 Please send inquiries to: [email protected], Subject Line: Administrative Assistant Position.  No calls please.